I am committed to protecting your privacy and handling your personal information with care, respect and confidentiality. This Privacy Notice explains what information I collect, why I collect it, how it is used, how it is stored, and your rights under UK data protection law.
I comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and I am registered with the Information Commissioner's Office (ICO).
Information I collect
When you contact me to enquire about my services, I may collect your name, telephone number, email address, availability, and any information you choose to share that is relevant to your enquiry.
If we work together, I will collect and retain the information necessary to provide a safe, ethical and professional service.
How your information is used
Your personal information is used only to:
Confidentiality and storageYour personal information is treated as confidential and stored securely. Contact details are kept separately from clinical notes wherever possible. Electronic records are password protected, and any paper records are stored securely.
Everything discussed during our work together is confidential unless I have a legal or ethical duty to share information, such as where there is a serious risk of harm, safeguarding concerns, or a legal requirement to disclose information. Wherever possible, I will discuss this with you first.
Retention
If you do not become a client, your information will only be kept for as long as necessary to manage your enquiry before being securely deleted.
If we work together, your records will be retained securely for seven years after our work ends, in line with my professional insurance requirements, before being confidentially destroyed.
Your rights
You have the right to request access to the personal information I hold about you, ask for inaccuracies to be corrected, and, in some circumstances, request that your information is restricted or erased.
If you have any questions about how your information is handled, please contact me. If you remain dissatisfied, you have the right to make a complaint to the Information Commissioner's Office (ICO) at www.ico.org.uk.